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Culberson County-Allamoore ISD

Where students succeed through learning!
Notification Services

Keeping you informed is a top priority at Culberson County-Allamoore Independent School District.  That’s why we have adopted the ALERTNOW Notification Service, which will allow us to send a telephone or email message to you providing important information about school events or emergencies. We anticipate using ALERTNOW to notify you of school delays or cancellations due to inclement weather, as well as remind you about various events, including attendance, open house, field trips, and more.  In the event of an emergency at school, you can have peace of mind knowing that you will be informed immediately by phone.

 

What you need to know about receiving calls sent through ALERTNOW

  • Caller ID will display the school’s main number when general announcement is delivered.
  • Caller ID will display 411 if the message is a dire emergency.
  • ALERTNOW will leave a message on any answering machine or voicemail.
  • If the ALERTNOW message stops playing, press any key 1 and the message will replay from the beginning.

 

The successful delivery of information is dependent upon accurate contact information for each student, so please make certain that we have your most current phone numbers.  If this information changes during the year, please let us know immediately.

We are very excited to incorporate ALERTNOW as a tool to improve parent communication and look forward to having the ability to deliver real time information to you and provide awareness of all the great events that take place within the school.

TEXT MESSAGE OPT-IN

To subscribe to AlertNow text messages:

1.  Visit http://www.alertnowsms.com.
2.  Enter the Pin: CCAISD and click Opt-In.
3.  Provide a primary and an optional, secondary cell phone number.
4.  Agree to the text terms and conditions and then submit the information.

Frequently Asked Questions & Answers

Why doesn't the school's phone number appear on the Caller ID of my phone?
AlertNow passes the caller ID information to the local telephone carriers, but it is up to those carriers to pass it along to their customers. Furthermore, different local telephone companies process Caller ID information differently. Some provide the name associated with the number, while others do not. For example, a telephone company may require an individual to subscribe to "Advanced Caller ID" in order to receive the school name along with the phone number. Unfortunately, we have no control over this feature.
Posted by: Esteban Urias
Published: 12/19/11

What if the line is busy or there is no answer?
The AlertNow system will make up to four attempts (depending on account settings) to reach each number, with three minutes in between each call. If the message is not delivered by the fourth attempt, it is considered a failed number. Failures happen when a phone number is busy, disconnected, invalid, etc. If you are aware of a message that was delivered, but you did not receive a call, please contact your school.
Posted by: Esteban Urias
Published: 12/19/11
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